Published: 01 May 2024
AIOps platforms analyze telemetry and event streams to transform data into meaningful patterns and enable proactive responses that reduce toil and overhead. I&O technical professionals should use the criteria in the attached spreadsheet to evaluate the capabilities of AIOps platforms.
AIOps platforms are defined by five characteristics: cross-domain ingestion of events, topology generation, event correlation, incident identification and remediation augmentation.
Investments in observability and modern monitoring coverage have improved visibility but have created an overwhelming amount of data and siloed dashboards. AIOps platforms ingest and unify the events and telemetry across almost every monitoring domain.
AIOps platforms use temporal and topographical relationships to recognize when a disparate set of events from multiple monitoring platforms are, in fact, a single event with downstream effects. This can dramatically reduce the number of events that operations teams need to address.
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