Published: 16 May 2024
Software engineering leaders struggle to measure platform engineering success and its impact on the organization, especially as it has an indirect impact on end-customer value. This research can help them to measure the outcomes of platform engineering efforts to justify related investment.
Software engineering leaders have access to an overwhelming amount of data, which makes it challenging to track the value of platform engineering.
Metrics are often focused on traditional output like lines of code and the progress along a timeline. Metrics frameworks like the DevOps Research and Assessment (DORA) perpetuate this myopic view if used improperly.
Platform engineering is separate from the direct delivery of end-customer value, making it hard to quantify its contribution to business and customer value.
Begin setting effective value metrics for platform engineering by first understanding how different stakeholders view the value of platform engineering.
Identify the strategic
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