Gartner Insights Abstract

5 Steps to Launch an Internal Talent Marketplace

Published: 31 May 2024

Summary

Internal talent marketplaces are a top area of HR technology investment. Whether ITMs are used for internal mobility, career pathing or succession planning, effective implementation is critical to realizing value. Talent management leaders can follow these five steps for a successful implementation.

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Overview

Key Findings
  • According to the 2023 Gartner Budget and Efficiency Benchmarking Survey, over half of HR leaders plan to invest in an internal talent marketplace (ITM) in the next three years. Yet, because this is a newer technology, it lacks an established blueprint of implementation best practices.

  • With so many potential use cases crossing traditional HR functions combined with the application of both AI and a skills-based approach to talent management, heads of talent management must lead collaboration and communication across silos.

  • In planning ITM implementations, most organizations struggle with defining system ownership, navigating cross-functional requirements, and preparing for ongoing and

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