Published: 25 June 2024
Summary
Deliberate application of IT operating models across the organization delivers IT outcomes aligned with the enterprise’s strategic objectives. Faced with many transformation initiatives, CIOs can use this guidance to plan and drive the operating model that best achieves the desired outcome.
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Overview
Key Findings
Healthcare provider organizations have placed evolving and wide-ranging demands on IT. As a result, CIOs are pressured to calibrate the way in which IT supports, empowers and leads the business.
Gartner’s IT operating model framework can be used to validate and refine the configuration of IT in the organization and to create efficiencies within IT operations for repeatable delivery.
The framework can also be used to define IT products and services such that IT becomes a trusted provider for the enterprise and to build integrated capabilities that leverage information and technology for business objectives.
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Analysts:
Healthcare and Life Sciences Research Team