Published: 10 July 2024
Deliberate application of IT operating models across the organization delivers IT outcomes aligned with the enterprise’s strategic objectives. Faced with transformation initiatives, bank CIOs can use this guidance to plan and drive the operating model that best achieves the desired outcome.
Bank organizations have placed evolving and wide-ranging demands on IT. As a result, banking CIOs are pressured to calibrate the way in which IT supports, empowers and leads the business.
Gartner’s IT operating model framework can be used to validate and refine the configuration of IT in the organization and to create efficiencies using the process-optimized IT operating model.
The framework can also be used to leverage the service-optimized IT operating model to run IT like a business of IT services, and to build integrated capabilities with the value-optimized IT operating model.
Apply Gartner’s IT operating model framework
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