Gartner Insights Abstract

Offering Roadmap Imperatives for Cloud ERP Services

Published: 23 July 2024

Summary

Tech services leaders must expand the cloud ERP offerings in their services portfolio to make their roadmap competitive with other providers and with their own technology partners. They must maintain their focus on industry specificity and modern cloud applications.

Included in Full Research

Overview

Key Findings
  • Technology providers and service providers have already started going to market with industry-specific cloud ERP solutions. Each leverages their own set of capabilities technical and/or service-related into composable solutions their clients can use in the near term or evolve over a multiyearhorizon.

  • Industry expertise and domain experience are critical in acquiring and keeping customers across services, including for cloud ERP.

  • Service providers are expanding their portfolio of cloud ERP-related solutions in order to lock in customers for longer-term partnerships.

Recommendations

Techservices leaders creating differentiated cloud ERP offerings need to:

  • Find gaps in the go-to-market offerings of their competitors’ cloud ERP

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Analysts:

Eric Cheung

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