Published: 23 July 2024
The cloud IT services market continues to grow, but so does the competition. This research helps tech services leaders ensure that their offering rapidly evolves to meet forward-looking clients’ full project life cycle expectations and decisively select technology and vertical specializations.
With organizations looking to achieve concrete business outcomes through cloud, the demand for talent far exceeds what they can obtain on their own, and they no longer want to manage vendors or services based on basic sourcing or staffing. They expect service partners to understand their needs and to provide end-to-end support for their cloud journey.
Focusing on vertical industry needs is increasingly favored as a market strategy by cloud providers, challenging cloud IT service (CITS) providers to evolve their industry specializations and offerings to align with customers’ requirements to deploy, customize and manage industry cloud platforms (ICP).
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