Gartner Insights Abstract

Highlight Business Value to Differentiate Video Platform Offerings

Published: 25 July 2024

Summary

Video technology product leaders often find it challenging to differentiate their platforms beyond technical features. This research provides insights on how to identify and take advantage of video platforms’ complete solution capabilities to stand out from competitors.

Included in Full Research

Overview

Key Findings
  • Buyers prioritize solutions tailored for specific use cases or integrations with other products and services in their existing tech stack over the video platforms’ technical capabilities alone.

  • Many video platform vendors prioritize catching up with competitors or iterating on technology, resulting in market commoditization.

Recommendations
  • Organize your offerings to focus on a complete solution ecosystem, not just on the technical features. Differentiate your offering with a variety of factors, such as interoperability, usability, use cases, partners, implementation, technical skills, geographical presence, pricing and packaging.

  • Build a value proposition in your go-to-market messaging that emphasizes business objectives that clients can achieve from

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