Published: 31 July 2024
Microsoft 365 Copilot’s artificial intelligence feature provides meeting summaries, analyses and insights for your Teams meetings. However, this capability has risks, limitations and challenges that technical professionals need to understand and mitigate when deploying the tool.
Microsoft Teams offers at least five ways to access Copilot in Teams, each with different behavior, purpose and scope. These overlapping options make it difficult for users to find the information they seek.
Generative artificial intelligence (GenAI) meeting features for Microsoft Teams depend on the availability and accuracy of the meeting transcript, which can be problematic for organizations. Availability challenges include cultural, privacy and legal hurdles, and accuracy can vary greatly, depending on the individual speakers, the specific language spoken and the technical jargon used.
Without the right conference room equipment and user enrollment, transcription will not correctly identify the
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Analysts:
Mike Burkett
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