Gartner Insights Abstract

AI利用を前提とした、ITアウトソーシング契約の再設計

Published: 02 November 2026

Summary

今後はAI活用が、ITアウトソーシング (IT運用保守) 契約においても前提になる。しかし、このサービスの契約の多くは旧態依然としている場合が多く、このトレンドについていけてない。SPVM (ソーシング/調達/ベンダー管理) のリーダーは本リサーチを参考にして、契約の再設計を行うべきである。さもなければ、非効率なモデルにロックインされるリスクを負う。

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Analysts:

Tsuyoshi Ebina

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