Gartner Expert

Aaron Harrison

Director Analyst

Aaron Harrison is a Director of Advisory in Gartner's Information Technology Leaders practice. Mr. Harrison advises Application, Enterprise Architecture, and Software Engineering Leaders on subjects such as agile, modernization, API strategy, application rationalization, business architecture, creating ARB / CAB, test automation, metrics, coordinating product lines, team and org management and change, project to product transformation, as well as skills and competencies within Applications orgs. As an Advisor with over 25 years professional experience within the IT industry, he's adept at translating between technologists and the C-Suite.

Previous experience

Prior to joining Gartner, Mr. Harrison managed SaaS and Support operations for cloud connected IoT gateways, and a PCI compliant solution. He also created an Incident Management rapid response team for a SaaS company, training teams on long term service management techniques. He influenced peer and executive management in Product, Engineering, QA, Professional Services, Sales and Hosting organizations in product design, delivery, and overall system improvement.

Areas of coverage

Applications and Software Engineering Leaders

Software Engineering Technologies

Security of Applications and Data

Software Engineering Practices


B.A. Computer Systems Management, Saint Edward's University

Professional Certifications:

- (ISC2) - CISSP

- EXIN - ITIL Foundations

- Microsoft- Azure Fundamentals, MCSE (NT 4.0), Server 2003, Server 2008

- CompTia- Security+, Network+, Hardware+

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Top Issues That I Help Clients Address

1Application leadership, governance, and strategy

2Starting Enterprise Architecture

3Application technical debt

4API Strategy

5Starting ARB - Architecture Review Board