Gartner Expert

Abby Campbell

Manager, Team Manager - R&A

Abby Campbell is a Team Manager for the Global Expert Lab, R&A Strategy & Operations

Previous experience

Principal Advisor, Infrastructure & Operations

Areas of coverage

Digital Workplace Infrastructure and IT Operations

I&O Organizational Strategy

I&O Operations Management

Education

B.A., International Relations and History, Gettysburg College

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Top Issues That I Help Clients Address

1Strategic planning for I&O, including the IT Score for I&O

2Developing an I&O talent strategy

3Establishing a cloud center of excellence

4Demonstrating I&O business value, including I&O KPIs and metrics

5Updating digital workplace roles and responsibilities, including best practices for M365 support

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