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Gartner Expert
Bryan Klein
VP, Team Manager
Bryan Klein is a Vice President, Team Manager, and leads the Peer and Practitioner Research and Quality Team. Bryan's team includes researchers that write to the CSCO, Supply Chain Strategists, Heads of Quality, Chief Procurement Officers, and a team of Quality Advisors. In his role, Bryan guides research planning and execution and coaches advisors to deliver high value consultations. As a result, he has a broad perspective on some of the most difficult challenges quality executives and their peers face.
Prior to his current role as team manager, Bryan spent six years researching and advising on the most pressing issues in quality management, including the future of quality management, culture of quality, strategy development, talent development, supplier quality, quality process redesign and internal relationship management.
Previous experience
Prior to joining Gartner, Bryan worked in a variety of industries while living in China, Africa and North America, helping companies establish systems and processes to increase performance and efficiencies. Most recently, he directed a nonprofit malnutrition initiative in Southeast Africa that manufactured fortified peanut-butter for starving children.
Professional background
PB+J Foods, Inc.
Country Director
Ivy International Group
Senior Associate
International Crisis Group
Research Assistant
Areas of coverage
Quality Management
Education
B.S.F.S., Regional and Comparative Studies: US-China, Georgetown University
M.A., International Politics, Fudan University
Top Issues That I Help Clients Address
1Culture of Quality
2Quality Strategy, Talent and Org Design
3Future of Quality Management
4Customer Quality
5Supplier Quality Management