Gartner Expert

Joanne Joliet

VP Analyst

Joanne Joliet is a Research Vice President in the CSCO Strategy & Planning team. Joanne provides insight and advisory support to Chief Supply Chain Officers (CSCOs) and Heads of Supply Chain Strategy on the future trends and key challenges affecting end-to-end supply chain strategy for various industries, including consumer-retail, industrial, high-tech and life sciences. She focuses on supply chain strategy creation, transformation and execution. This includes how the supply chain supports commercial goals, its digitalization and the balance between risk, resilience and agility. She has over 23 years of experience in the retail industry, including supply chain strategy and digital transformation.

Previous experience

Previously, Ms. Joliet held leadership positions for major retail, technology and consultancy organizations. Ms. Joliet served as Global Lead for Fashion & Apparel at Amazon Web Services, where she delivered cloud migration and modernization strategies, partner solutions, and go-to-market capabilities for apparel and fashion companies globally. She is a Gartner alumna, serving five years as a Senior Director Research Analyst for Retail Industry Advisory Services, where she specialized in unified commerce strategy and execution. She was responsible for driving massive digital transformation efforts at Belk Department Stores and Family Dollars Stores, as well as for many other companies while consulting with Accenture.

Professional background

Amazon Web Services

Global Lead for Fashion & Apparel


Senior Research Director Analyst - Retail Industry Advisory Services

Belk Department Stores

Vice President, Omnichannel PMO

Areas of coverage

Supply Chain Transformation

Supply Chain Leadership


M.B.A., Kenan-Flagler Business School, University of North Carolina - Chapel Hill

B.S. in Biochemistry, Saint Mary's College

Read More Read Less

Top Issues That I Help Clients Address

1Digital Supply Chain Strategy and Roadmap

2End-to-end Supply Chain Strategy Creation and Implementation

3Agile Supply Chain

4Supply Chain Strategy to support commercial goals, sales, profit and cash flow

5Automation and the future of work