Gartner Expert

Ken Chadwick

VP Analyst

Ken Chadwick is a Research Vice President in the Organizational Development and Healthcare, Life Sciences team. Ken covers global supply chain organization design, governance, talent development, change management, and organization behavior across all industries. Using in-depth cross-industry research and insight into trends Ken provides advice to supply chain leaders on how best to engage people and organizations to address the growing complexity of 21st century supply chains.

Previous experience

Mr. Chadwick has more than 35 years of business experience, with 20 years in retail supply chain including roles in store operations, business process improvement/re-engineering, acquisitions, strategic HR and strategic planning. For three years he was a management consultant, working with manufacturing, telecommunications, and pharmaceutical leaders and managers on a wide range of business process, talent management and organization design challenges. Just before joining Gartner he was the Managing Director of Operations for a national not-for-profit, focused on supply chain, recruiting, and sales and operations planning.

Professional background

The Student Conservation Association

Managing Director of Operations

Stop and Shop Supermarkets

Senior Manager, Strategic Initiatives, Supply Chain

Shaw's Supermarkets

Senior Manager, Planning

Areas of coverage

Supply Chain Transformation

Supply Chain Leadership


M.B.A., Wallace E. Carroll Graduate School of Business at Boston College, Member Beta Gamma Sigma National Honor Society

B.S., Resource Economics, University of New Hampshire

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Top Issues That I Help Clients Address

1How do I design a supply chain organization structure to deliver on our business and operating model?

2How do I design and implement a supply chain center of excellence?

3What people organizing strategies can be used to increase supply chain agility?

4What are the most effective ways for helping people and organizations embrace change?

5How can I shift the culture of supply chain to support the shifting needs of the business?