Discover how tech services leaders leverage Gartner insights to scale talent, align operations and invest in AI that delivers measurable client outcomes.
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Transform Services End‑to‑End to Win in the AI Era
AI requires a holistic transformation of services
Owning the “last mile” of AI integration is a critical ask for every tech services practice leader. The era of treating AI as just another passing trend in the Hype Cycle has matured into a mandate for holistic business transformation. For the tech services leader, the mission has shifted from traditional service delivery to architecting AI-enabled asset strategies and new, AI-augmented talent pathways. Yet many are stalling with outdated operating models before they can capture their share of this rapidly converging market.
Download this guide for key steps to achieving success on this mission-critical priority and to learn more about how Gartner collaborates with leaders like you to drive key outcomes.
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Webinars on AI, tailored for tech services leaders, led by Gartner analysts
Transform tech services for the AI era
AI has become a mission‑critical driver of efficiency, growth and client impact across the services industry. Tech services leaders are now focused on operationalizing AI across talent, service assets and delivery models to accelerate outcomes and unlock new revenue.
Gartner has identified the major actions and decisions on your journey to success on this mission-critical priority. Our tools and insights support you throughout these steps, which will typically span many quarters or even years.
The steps to holistically transform are:
Operationalize AI for talent
Redesign service portfolios and talent for AI‑driven offerings that will generate over 30% of future revenue.
Operationalize AI within assets
Reimagine and monetize AI‑enabled assets to accelerate delivery and unlock new value streams.
Operationalize AI for clients
Help clients operationalize AI at scale with fit‑for‑purpose, compliant and context‑driven solutions.
Decision tools
Get benchmarks, assessments and guides to drive stronger performance.
Unparalleled, proprietary insights to help you deliver AI value at scale
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Attend a Conference
Join Gartner analysts and your peers to accelerate growth
Join the leading technology and service provider peers to get an update on accelerating tech growth in a new era of transformation and technology trends.
8 – 9 Mar 2027
Gartner Product Leadership Conference
Grapevine, TX
Drive stronger performance on your mission-critical priorities.