Client Story

Developing Metrics to Drive Actionable Insights

With the help of Gartner for Research & Development, this R&D team was able to operationalize their metric selection process to focus only on those that delivered the most value to stakeholders.

Mission-critical priority

Develop a set of metrics that would drive insight to their leadership team and deliver value back to key stakeholders.

How Gartner helped

Benchmarked metric selection against R&D peers and provided advisory support to decide on only the few, most important metrics that would drive meaning to the team's portfolio strategy and process.

Business impact

Saved 4 months worth of time by operationalizing a process for metric selection, cutting the team's metric count from 25 to 5 most insightful metrics.






Approx. $1.6 Billion



> 5,000

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