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Dubai, March 24, 2014

Gartner Says Healthcare Providers in Middle East & Africa To Spend US $ 2.8 Billion on IT In 2014

Healthcare providers in the Middle East & Africa will spend US $2.8 billion on IT products and services in 2014, an increase of 2.8 percent over 2013 revenues, according to Gartner, Inc. This forecast includes spending by healthcare providers (includes hospitals and hospital systems, as well as ambulatory service and physicians' practices) on internal IT (including personnel), hardware, software, external IT services and telecommunications.

Telecom services, which includes fixed and mobile telecom services, will remain the largest overall spending category throughout the forecast period within the healthcare providers sector. It is expected to grow 2 percent in 2013 to reach US $1.3 billion in 2014.

Software will achieve a growth rate of 10 percent in 2013 to reach US $384 million in 2014. Internal services will grow 8.6 percent in 2013 to reach US $490 million in 2014. Internal services refer to salaries and benefits paid to the information services staff of an organization. The information services staff includes all company employees that plan, develop, implement and maintain information systems. IT services will grow 7.6 percent in 2014 to reach US $314 million, up from US $299 million in 2013, led by growth in business process outsourcing (BPO) and software support.

“Growing private healthcare infrastructure and government investments is driving higher adoption of technology,” said Anurag Gupta, research director at Gartner . “Saudi Arabia, GCC’s biggest economy, will continue its focus on building healthcare infrastructure along both primary care, secondary hospital segment, preventive and diagnostic care to support the affluent population. We expect a corresponding uptick in investment in healthcare technology. UAE is expected to enhance the focus on building patient databases, mobile health, and preventive healthcare. Turkey has been supportive of private healthcare investment and a growing role of public private partnerships in the healthcare sector will derive growth in the country.”

Further information on healthcare provider IT spending is available in the Gartner report Forecast: Enterprise IT Spending for the Healthcare Providers Market, Worldwide, 2011-2017, 4Q13 Update. The report is available on Gartner's website at - http://www.gartner.com/doc/2658022. The forecasts provide total enterprise IT spending, including internal spending and multiple lines of detail for spending on hardware, software, IT services, and telecommunications for vertical industries and 43 countries within seven geographies.

Key trends facing the IT industry will be discussed in more detail at Gartner Symposium/ITxpo 2014 in Dubai, April 1-3.

About Gartner Symposium/ITxpo

Gartner Symposium/ITxpo is the world's most important gathering of CIOs and senior IT executives. This event delivers independent and objective content with the authority and weight of the world's leading IT research and advisory organization, and provides access to the latest solutions from key technology providers. Gartner's annual Symposium/ITxpo events are key components of attendees' annual planning efforts. IT executives rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use IT to address business challenges and improve operational efficiency. For more information, please visit www.gartner.com/technology/symposium/dubai/.

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Members of the media can register for the event by contacting Sony Shetty, Gartner PR, on +91 9820900036 or sony.shetty@gartner.com.

About Gartner

Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.

Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We are a trusted advisor and objective resource for more than 15,000 organizations in more than 100 countries — across all major functions, in every industry and enterprise size.

To learn more about how we help decision makers fuel the future of business, visit gartner.com.

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