Press Releases

Dubai, UAE , August 10, 2014

Gartner Says Software Spending for Middle Eastern and North African Banking and Securities Firms to Grow More Than 9 Percent in 2014

Analysts Attribute Spending Increase To The Expansion Strategy Of Banks And Modernization Projects

Banking and securities companies in the Middle East and North Africa will spend approximately US$13.2 billion on IT products and services in 2014, an increase of 2.7 percent over 2013 revenue of nearly $12.8 billion, according to Gartner, Inc. This forecast includes spending by banking organizations on internal IT services (including personnel), IT services, software, data center technologies, devices and telecom services.

Telecom services will be the largest segment in overall IT spending in the banking and securities market at $5.7 billion in 2014. This segment is forecast to increase 0.6 percent compared to 2013.

Software and IT services are the fastest growing segments with 9.2 and 8.4 percent increases in 2014, largely due to the expansion strategies of banks across the region and to modernization and replacement projects of the back-office that require a lot of consulting and system integration. Outsourcing is also picking up, as it’s one of the fastest growing segments within IT services.

“The outsourcing of IT, as well as business processes, have become more common across some Gulf countries. This market is still far from mature, but it is already a good start and miles ahead compared to a decade ago,” said Vittorio D’Orazio, research director at Gartner. “Business process outsourcing (BPO) is expected to have a strong growth at 12.6 percent in 2014, while IT outsourcing is forecast to increase 8.5 percent from year.”

“Software spending is being driven by the replacement trend of back-office systems, especially from the larger banks,  while newer banks are being created from the scratch which opens a lot of new opportunities for IT vendors, “ said Mr D’Orazio.

Further information on banking and securities industry IT spending is available in the Gartner report:Forecast: Enterprise IT Spending for the Banking and Securities Market, Worldwide, 2012-2018, 2Q14 Update’, available at and for all industries ‘Forecast: Enterprise IT Spending by Vertical Industry Market, Worldwide, 2012-2018, 2Q14 Update’, available at This vertical industries forecast provides total enterprise IT spending, including internal spending and multiple lines of detail for spending on hardware, software, IT services, and telecommunications for vertical industries and 43 countries within seven geographies.

Key trends in the banking industry can be instead retrieved from the report “Market Trends: Banking, Worldwide, 2014’, available at

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