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Dubai, November 13, 2014

Gartner Says Governments in Middle East and North Africa to Spend US $12.2 Billion on IT in 2014

Governments in the Middle East and North Africa will spend US $12.2 billion on IT products and services in 2014, an increase of 1.3 percent over 2013 revenue of US $12 billion, according to Gartner, Inc. This forecast includes spending on internal services, software, IT services, data center, devices and telecom services. Government comprises local and regional government and national and international government.

Telecom services, which include fixed and mobile telecom services, will be the largest overall spending category throughout the forecast period within the government sector. It is expected to be US $5.4 billion in 2014 – led by growth in mobile network services. The software segment includes enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM), enterprise application software, infrastructure software and vertical specific software. Software spending will grow 9 percent in 2014 to reach US $1.2 billion. In 2014, software spending will be led by growth in the ERP, SCM, CRM and enterprise application software which includes office suites and content, communications and collaboration amongst others.

”Saudi Arabia, the largest Gulf Cooperation Council’s (GCC) member, is investing on various digital government initiatives. UAE has ambitious plans to build multiple smart cities and provide several government services ‘online’ to its citizens,” said Anurag Gupta, research director at Gartner. “We expect further investments in building connected communities, putting citizens on a self-service channel, and providing various data analytics initiatives.”

Further information on government sector IT spending is available in the Gartner report ‘Enterprise IT Spending for the Government and Education Markets, Worldwide, 2012-2018, 3Q14 Update’. The report is available on Gartner's website at http://www.gartner.com/document/2871320.The forecasts provide total enterprise IT spending, including internal spending and multiple lines of detail for spending on hardware, software, IT services, and telecommunications for vertical industries and 43 countries within seven geographies.

About Gartner

Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.

Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We are a trusted advisor and objective resource for more than 15,000 organizations in more than 100 countries — across all major functions, in every industry and enterprise size.

To learn more about how we help decision makers fuel the future of business, visit gartner.com.

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