Healthcare providers in Singapore will spend US $548 million on IT products and services in 2014, an increase of 4 percent over 2013 revenues, according to Gartner, Inc. This forecast includes spending by healthcare providers (includes hospitals and hospital systems, as well as ambulatory service and physicians' practices) on internal services, software, IT services, data center, devices and telecom services.
IT services, which includes consulting, implementation, IT outsourcing and business process outsourcing (BPO), will be the largest overall spending category throughout the forecast period within the health care providers sector. It is expected to grow 4.3 percent in 2014 to reach US $250 million in 2014 led by growth in BPO and consulting. Software will be the fastest growing area and will achieve a growth rate of 12.6 percent in 2014 to reach US $69 million in 2014. Internal services will grow 2 percent in 2014 to reach US $84 million in 2014. Internal services refer to salaries and benefits paid to the information services staff of an organization. The information services staff includes all company employees that plan, develop, implement and maintain information systems.
“Singapore’s National Electronic Health Record system forms the core backbone for sharing and growth of the various healthcare programs. We expect further developments in applying business intelligence, advanced analytics and tools involving patients in their own care”, said Anurag Gupta, research director at Gartner.
Further information on health care providers sector IT spending is available in the Gartner report: Forecast: Enterprise IT Spending for the Healthcare Providers Market, Worldwide, 2012-2018, 3Q14 Update. The report is available on Gartner's website at http://www.gartner.com/document/2872317. The forecasts provides total enterprise IT spending, including internal spending and multiple lines of detail for spending on hardware, software, IT services, and telecommunications for vertical industries and 43 countries within seven geographies.