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Mumbai, India, June 2, 2015

Gartner Says Through 2017, 50 Percent of Organizations Will Not Have an Information Strategy that Addresses the Emerging Role of Information Citizen

Leading-edge Companies Recognize the Need to Include Information Citizens in Their Information Strategies

Analysts Will Explore BI Trends at Gartner Business Intelligence, Analytics & Information Management Summit 2015, June 9 10 in Mumbai

Half of organizations will not have an information strategy that addresses the emerging role of information citizen through 2017, according to Gartner, Inc. Gartner said that information is a key component of the Nexus of Forces and information strategies and the use of information are increasingly driven by - and driving - digital business.

“An information strategy is a broad topic, but defining how organizations use and manage information affects all aspects of IT and business management and transformation,” said Joao Tapadinhas, research director at Gartner. “The majority of today's information strategies are not addressing the needs of "information citizens," a growing class of casual information consumers seeking ease of access and use of information as a top priority.”

Organizations are looking to big data to provide an enhanced experience for their customers. In 2014, investments in big data continued to rise, with 73 percent of organizations investing or planning to invest over the next two years. However, although many organizations are in the midst of rapidly maturing big data efforts, many questions and challenges remain around their information strategies.

“Information citizens are increasingly being defined as a "user persona" for information and analytic applications. These customers and partners are casual consumers of information and analysis, which include access to and analysis of multi-structured data consumed in easy-to-use applications,” said Mr. Tapadinhas. “Information citizens will subscribe to a consumption platform and ecosystem which will develop and deliver these applications spanning a diversity of information structures and sources.”

Currently most information strategies do not define the role or address the needs of these information citizen personas. New types of information consumption platforms will need to include applications to provide information citizens with better access to the analysis of multi-structured data - that is, data that may include a user's business transactional data sources and systems. These platforms will also include a wider range of capabilities, such as search-based queries of tagged information, visual and data-driven storytelling, along with easy-to-manage and easy-to-use information aggregation and governance of multi-structured data for analysis.

The majority of the consumption of information and analysis will continue to include the current solutions and solution architectures for information and analysis. Today, most consumers of information and analysis have evolved into fairly mature sets of tools, skills and methodologies for analyzing structured and primarily transactional information from ERP and data warehouse database management systems. Current investments in information and analytic technologies and skills have, in many cases, not kept pace with the increases in computing and analysis capabilities. The information strategy is still firmly focused on maintaining the status quo.

Going forward, information consumer applications will need to access combinations of information and analysis across multi-structured data located in multiple cloud and on-premises services. The related integration technologies and business models for information consumer applications are still being defined, but Gartner believes that a market and set of market categories will emerge over the next two to three years. Leading-edge companies will see the business need to include information citizens in their information strategies and will ultimately provide them with new applications.

BI and analytics trends be discussed in more detail at the Gartner Business Intelligence, Analytics & Information Management Summit 2015, June 9-10 in Mumbai. Members of the media can register to attend the event by contacting sony.shetty@gartner.com.

Information from the Summits will be shared on Twitter at http://twitter.com/Gartner_inc using #GartnerBI.

About Gartner

Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.

Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We are a trusted advisor and objective resource for more than 15,000 organizations in more than 100 countries — across all major functions, in every industry and enterprise size.

To learn more about how we help decision makers fuel the future of business, visit gartner.com.

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