Gartner, Inc. (NYSE: IT), the leading provider of research and analysis on the global information technology industry, today announced that it will increase its presence in South Africa by transitioning from a sales agent to a direct sales channel effective January 1, 2017.
As part of the Companys business strategy to expand in high growth regions, Gartner will provide dedicated client management and business development functions in South Africa. Establishing a direct sales organization in South Africa will enable Gartner to leverage its global resources and efficiencies operating at scale to provide an enhanced, integrated service to the Companys growing client base in the region.
"The appointment of a dedicated direct operation in South Africa will enable Gartner to expand its business and leverage our global resources to provide additional support to our growing client-base throughout the region," said David Hunter, group vice president of sales, Gartner. "Building on our existing client relationships, we will direct additional investments into the local office and grow our client-facing team."
"The transition to a direct operation in South Africa is exciting for our clients and associates," said Rene Jacobs, CEO, IT Management Advisory Services, the sales agent representing Gartner in South Africa. "Clients will benefit from Gartner`s fully integrated sales and delivery process and our associates will have greater opportunity for personal and professional growth within Gartner."
Spending on IT by organizations based in South Africa is forecast to total R272 billion in 2016, a 3.8 percent increase from 2015, according to Gartner. Software spending in South Africa is on pace to exhibit its highest ever year-on-year growth in 2016, at 11.4 percent.