Supply chain resilience has reached the Peak of Inflated Expectations and will arrive at the Plateau of Productivity in five to 10 years, according to the Gartner, Inc. Hype Cycle for Supply Chain Strategy, 2022.
The Peak of Inflated Expectations highlights capabilities where early publicity produces success stories, but expectations rise above the current reality of what can be achieved. Capabilities at the Plateau of Productivity have proven themselves. In this phase, a growing number of organizations feel comfortable with the reduced levels of risk, and the rapid growth phase of adoption begins (see Figure 1).
“Today’s levels of disruption in global supply chains and price inflation have transformed existing notions of resilient operations. Challenges such as those from active conflict, severe weather, cybercrime, trade policy uncertainty and other risks, make improving supply chains’ resilience a key priority,” said Noha Tohamy, distinguished VP analyst with the Gartner Supply Chain practice. “At the same time, the pressure to manage traditional key performance indicators, such as cost still remains.”
Investments into emerging technologies like blockchain and advanced analytics to drive insights and improve decision making will become essential for organizations that want to advance their supply chain resilience.