... Access Insights Already a Gartner client? Many organizations struggle to recruit experienced enterprise architects. This research helps enterprise architecture and technology innovation leaders to structure the selection process and identify key competencies, beyond technical skills, that result in va ...
Analyst(s): Jack Santos
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... When choosing software products to manage revenue and customer service, utility CIOs must address new requirements resulting from changing utility business models during energy transition. This Market Guide provides insights on utility billing and customer service systems. Overview Strategic Planning ...
... Access Insights Already a Gartner client? Measuring is key to evaluating the progress of culture change. The common measurement methods via surveys and focus groups provide only a small part of the story. CIOs can use the empirical methodology outlined in this research to measure the progress of cultu ...
Analyst(s): Daniel Sanchez Reina | Christie Struckman
... Access Insights Already a Gartner client? Designing services and the supporting operating model is a challenge for many organizations. Enterprise architecture and technology innovation leaders must use value stream maps to bridge the design process with the underlying technology platform, linking busi ...
Analyst(s): Marcus Blosch | Anne Thomas | Saul Brand
... Utilities are evaluating how best to model and manage the vast amounts of data potentially needed to represent their physical assets. CIOs can use Gartner’s guidelines to make informed decisions about the level of detail needed in an asset model to support asset and work management. More Detail Recomm ...
... Optimal performance in asset-intensive industries depends on a fleet of long-lived industrial assets. CIOs are well-positioned to integrate and orchestrate digital investments across the company and collaboratively lead the journey to intelligent assets. Overview Strategic Planning Assumption Introduct ...
... Access Insights Already a Gartner client? Application portfolio management tools provide broad coverage for the APM discipline but differ in approach and specific features. Application and software engineering leaders can use this Market Guide to select and evaluate APM tools’ functions and features t ...
... There are many options on the market to support contract life cycle management initiatives. Application leaders for legal and procurement technology must weigh the trade-offs of selecting a stand-alone CLM solution against those of a content services platform. Overview Introduction Analysis Gartner Reco ...
... Access Insights Already a Gartner client? Leading organizations are transforming their business models to create new sources of revenue, service and experience for customers. Enterprise architecture and technology innovation leaders must use a business architecture landscape to provide the insight and ...