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Blog Post May 12 2017
... even more pronounced, with 92% of 18-29 year-old Americans using smartphones constantly. For supply chain leaders of consumer companies, the implication is simple but critical to restoring growth in an omnichannel world: digital/mobile-enabled consumers are the only customers that matter, while retailers ...
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Blog Post November 04 2022
... remote roles. Several leaders, including General Mills, highlighted diverse talent as enabling the business to survive – a key pillar of a resilient supply chain and broader business success. What differentiates the leaders is embedding DE&I in workforce planning processes, with ambitious goals and a ...
Blog Post January 28 2022
... the bill starts coming due. Earlier this week, I was on a call with the chief supply chain and sustainability officers of a major consumer brand company. The CSO remarked that they are under incredible pressure to set bold sustainability goals, but that there will be a reckoning in the next one to two ...
Blog Post December 13 2024
... the name, but I love the concept. So, what does it look like? Leaders must embrace uncertainty and integrate it into their organizations to avoid ending up on the redline curve. Flexibility should be seen as an investment, not just an insurance policy. It's about making decisions with sufficient data ...
Blog Post April 25 2014
... Point of sale is a critical element in supply chain design with huge gains wrought over the years by bar codes, e-commerce and value-added reseller channels. Doctors, nurses and clinicians are the point of sale in healthcare, and yet all are constrained by reimbursement rules that often leave both patient ...
Blog Post November 15 2013
... E-commerce in China: the mega-supply chain By Kevin O'Marah | November 15, 2013 Just last week, I wrote that China is simply too big to fail, no matter what the risks or hurdles. As if on cue, this week saw the biggest single day of e-commerce volume in the history of the world, which took place (no ...
Blog Post September 30 2016
... development and possibility. Part 3: Supply chain trends and projections for the future – I handled this portion with material from our annual Future of Supply Chain* survey that I’ve shared with dozens of far more senior teams. The unique thrill was taking questions from people with 30-year careers still ahead ...
Announcement November 17 2025
... for Infrastructure & IT Operations Leaders Gartner for Infrastructure & IT Operations Leaders helps heads of I&O reinvent how they deliver value for the business. Additional information is available at https://www.gartner.com/en/infrastructure-and-it-operations-leaders. Follow news and updates from Gartner ...
Announcement October 13 2025
... followed with 47%, and Instagram ranked third at 32% (see Figure 1). This trust hierarchy is significant: as AI-powered search increasingly surfaces social content, maintaining credibility among consumers, who have mixed feelings about AI, remains all the more critical. “Marketers must recognize that credibility ...
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