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Research Mar 2021
... Utilities that own and operate networks, plants, and equipment must understand important differences in vendor capability to ensure a successful asset management initiative. CIOs can use these recommendations to support the vendor selection process and deliver an outcome that drives business results. ...

Analyst(s):   Kristian Steenstrup   |   Nicole Foust
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Article October 30 2026
... remain in place for years. Use contract cycles to create future flexibility Many organizations hope AI will reduce vendor dependence. However, AI agents often rely on vendor-controlled data, APIs and compliance frameworks, creating new forms of lock-in. Leaders must also prepare for unpredictable API ...
... Gartner Analyst Sr Director Analyst Adam Hils is a Senior Research Director with Gartner for IT Leaders. He covers cloud and infrastructure security, including WAAP (web application and API protection), enterprise firewalls, hybrid mesh firewalls, microsegmentation and zero trust. Mr. Hils has performed ...
Article August 28 2026
... sovereignty and why does it matter for I&O leaders? Digital sovereignty is your ability to control data, technology infrastructure and digital operations in line with local laws and regulations. It’s now a board-level priority, driven by regulatory pressures and geopolitical risks. For heads of I&O, digital ...
Article October 20 2026
... removes friction for users, but it also removes a visible decision point between prompt and execution. Enterprise application leaders should govern Cowork execution as part of the Claude assistant experience, including how users gain access and which applications and actions are available to it. Note: This ...
Webinar Dec 10, 2026   Upcoming
... practice •Evaluate the platforms and operating model components that support AI agents at enterprise scale CEOs and technology leaders have ambitious plans for AI agents, but many organizations are not yet ready to deliver and manage them at enterprise scale. Rising costs, inconsistent development practices, ...

Analyst(s):   Vishnu Kumar   |   Jan-Martin Lowendahl
Article August 24 2026
... IT Procurement’s Influence Is at Risk Without Governance Redesign Strong governance is essential for IT procurement to stay relevant and deliver business outcomes. August 31, 2026 IT procurement’s influence problem is a governance problem IT procurement manages technology investments, vendor relationships ...
Webinar On-Demand
... building operating models that support sustainable adoption. Drawing on Gartner's human agent experience (HAX) principles, we'll share practical guidance for reducing friction, increasing trust and scaling AI in ways that deliver repeatable business value without creating unnecessary complexity, technical ...

Analyst(s):   Brent Stewart   |   Paige Kirk
Webinar On-Demand
... organizations are rethinking the economics of work, evolving operating models for experimentation and production, and establishing the controls needed to govern increasing levels of machine autonomy. Gain practical guidance for building the trusted data, business context and adaptable architecture required ...

Analyst(s):   Soyeb Barot   |   Chirag Dekate
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