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Article October 30 2026
... remain in place for years. Use contract cycles to create future flexibility Many organizations hope AI will reduce vendor dependence. However, AI agents often rely on vendor-controlled data, APIs and compliance frameworks, creating new forms of lock-in. Leaders must also prepare for unpredictable API ...
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... Gartner Analyst Sr Director Analyst Adam Hils is a Senior Research Director with Gartner for IT Leaders. He covers cloud and infrastructure security, including WAAP (web application and API protection), enterprise firewalls, hybrid mesh firewalls, microsegmentation and zero trust. Mr. Hils has performed ...
Article August 28 2026
... sovereignty and why does it matter for I&O leaders? Digital sovereignty is your ability to control data, technology infrastructure and digital operations in line with local laws and regulations. It’s now a board-level priority, driven by regulatory pressures and geopolitical risks. For heads of I&O, digital ...
Premium Research Nov 2023
... Utility CIOs’ most critical outcome from digital investments in 2024 is to optimize asset utilization. But with rising demands on IT budgets and high expectations for AI, shared IT-business ownership will be important to success. Use this research to inform and communicate your digital strategy. Gartner ...

Analyst(s):   Lauren Wheatley   |   Lloyd Jones
Article October 20 2026
... removes friction for users, but it also removes a visible decision point between prompt and execution. Enterprise application leaders should govern Cowork execution as part of the Claude assistant experience, including how users gain access and which applications and actions are available to it. Note: This ...
Webinar On-Demand
... expansion across the SDLC and frontier model providers moving up the stack •What evolving pricing and consumption models mean for productivity, cost governance and ROI •Key considerations for evaluating, adopting and scaling AI coding agents in enterprise software engineering organizations Enterprise AI coding ...

Analyst(s):   Philip Walsh   |   Nitish Tyagi
Premium Research Jul 2025
... helps service industry CFOs visualize the relationship among business outcomes, drivers and their operating-level KPIs. Service industry CFOs can customize this example to benchmark their own organization’s performance and maximize productivity and efficiency. When to Use Directions for Use Gartner Recommended ...

Analyst(s):   Salina Fessehazion   |   Grant Nelson
Webinar Dec 10, 2026   Upcoming
... practice •Evaluate the platforms and operating model components that support AI agents at enterprise scale CEOs and technology leaders have ambitious plans for AI agents, but many organizations are not yet ready to deliver and manage them at enterprise scale. Rising costs, inconsistent development practices, ...

Analyst(s):   Vishnu Kumar   |   Jan-Martin Lowendahl
Article August 24 2026
... IT Procurement’s Influence Is at Risk Without Governance Redesign Strong governance is essential for IT procurement to stay relevant and deliver business outcomes. August 31, 2026 IT procurement’s influence problem is a governance problem IT procurement manages technology investments, vendor relationships ...
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