... Access Research Already a Gartner client? Just stopping by? To drive change in products, services, processes and productivity to achieve strategic goals, executive leaders must anticipate the future and innovate. This initiative provides direction for growth in the future by leveraging disruptive trends ...
Analyst(s): Peter Skyttegaard | Mordecai . | Jorge Lopez | Daniel Sun | Tsuneo Fujiwara
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... Access Research Already a Gartner client? Selecting software asset management tools is a crucial but often overwhelming process. To make the right choice, sourcing, procurement and vendor management leaders must define a strategy, develop specific use cases, identify gaps in data and capabilities, and ...
... Access Research Already a Gartner client? Deploying dynamic customer engagement is a multistep journey that involves investment in people, process and technology to deliver personalized, proactive experiences at scale. Customer service and support leaders can use this strategic roadmap to effectively ...
Analyst(s): Jennifer MacIntosh | John Quaglietta | Daniel O'Sullivan
... Operationalizing AI remains one of the most challenging initiatives for AI leaders, given the pervasiveness of AI techniques within applications and processes. AI leaders must orchestrate these implementations at scale and guarantee the ongoing business value and impact of their AI solutions. Scope Analysis ...
Analyst(s): Erick Brethenoux | Anthony Mullen | Van Baker
... and deliver software effectively, with quality and security. Their work should focus on business cases, product management collaboration, delivery processes, user experience design and shared assets. Overview Introduction Future State Current State Gap Analysis and Interdependencies Migration Plan Gartner ...
Analyst(s): Annie Hodgkins | Brent Stewart | Paul Dumas | Akis Sklavounakis
... This document aims to help I&O technical professionals rethink processes and tools that may no longer be sufficient. As infrastructure has changed with the addition of cloud platforms, containers and DevOps, the volume of telemetry has greatly increased, making it harder to manage ambitious SLAs. Overview ...
... challenge for many L&D leaders. Using data-driven insights is key to altering the story. Making the change can be hard, but following our four-step process provides a path forward. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... for simple products and we've imagined an e-procurement scenario for more complex products, but what about the procurement of complex services? Few process manufacturers have addressed the issue, and those that have assume that services can be specified in the purchase order with the same degree of line-item ...
... management must ensure their organizations identify and respond to emerging risks in a timely and proportionate manner. To do so, they must build processes to monitor fast-moving risks, continually assess risk exposure and determine effective management strategies. Scope Analysis Topics Suggested First ...