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Research Aug 2024
... Gartner client? Machine-to-machine communication is ubiquitous and often protected by secrets such as API keys, passwords or other types of credentials. Security and risk management leaders should discover, secure and manage these secrets and whenever possible, switch to alternative “secretless” mechanisms. ...

Analyst(s):   Felix Gaehtgens
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Research Nov 2021
... regulation are data subject rights and a commitment to giving individuals visibility into and control over their information. This research gives security and risk management leaders a market overview to help them drive transparency and deliver trust at scale. Overview Strategic Planning Assumptions ...

Analyst(s):   Bart Willemsen   |   Bernard Woo   |   Nader Henein
Research Jan 2017
... Access Insights Already a Gartner client? CIOs should work with security and risk managers to create and follow a comprehensive and continuous approach for the controlled use of SaaS, or they will fail to meet business goals, resulting in unnecessary losses or incidents. Key Challenges Introduction Analysis ...

Analyst(s):   Jay Heiser
Research Jan 2017
... Introduction Analysis Develop a Demonstration Script With the LOB Owners Take One Step Beyond the POC With a Workshop Conduct an IT and Security and Compliance Review in Parallel With the POC Case Study Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Melissa Hilbert
Research Jan 2017
... how to make offerings work in WeChat and others such as WhatsApp, LINE and Facebook Messenger. Analysis Set Customer Experience Targets When Designing the Service Optimize Processes to Support Faster Responses Develop Solutions That Ensure Fast Responses and Data Security Set up Cross-functional Teams ...

Analyst(s):   Sandy Shen
Premium Research Jun 2024
... Compliance with the AI Act requires that organizations take certain risk-based measures for each AI-enabled use case. This research supports security and risk management leaders to establish a defensible assessment process and consistently categorize each use case into the appropriate risk tier. Overview ...

Analyst(s):   Nader Henein   |   Gabriele Rigon
Conference February 12 2020
... Customer Experience & Technologies Summit provides complete and future-proof recommendations on top priorities for CX leaders. Expert advice Meet with Gartner experts to learn about the latest strategic trends and explore how these insights can be applied to achieve your mission-critical priorities. Thought ...
Client Story April 27 2023
... Gartner Resources Gartner for Finance Leaders Digital Finance: 10 Imperatives for CFOs Top Technology Trends for Finance Achieve your mission-critical priorities with Gartner for Finance Gartner has been a fantastic partner in our finance transformation journey. I and my team have really appreciated the responsiveness ...
... to learn more. Industry Banking Revenue $782 million Employees 8,000 Client Story Shifting to a Hybrid Model for Future Success Gartner helped the Security Bank Corporation transition from a work-from-home model to a hybrid workforce model. ...
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