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Blog Post March 21 2013
... low-cost countries, but the more important reasons are deeper. Proximity to markets and channels speeds the rate at which manufacturers learn what customers really want. This works wonders for consumer products companies, for instance, which synchronise production with retailers’ promotional activities ...
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... vendors must focus on their leading customers," said Mr. Yamaji. "They will need to prioritize direct sales and technical support resources to these top customers by exploiting online technical support capabilities and outsourcing the support for long-tail customers to third-party partners and distributors ...
Research January 22 2021
... marketing leaders should use this research to identify high-value investments in mobile assets and promotional materials to effectively respond to customer priorities. ...
Research Feb 2024
... Access Research Already a Gartner client? Just stopping by? To build excellent internal customer partnerships and maximize the business value of the IT department’s services and products, CIOs must pursue a roadmap for evolution toward a service-optimizing IT operating model. It should outline the activities ...

Analyst(s):   Brandon Germer   |   Joanne Kopcho
Premium Research May 2024
... engagement across the channel. By integrating powerful PRM applications, sales operations leaders can enable their channel partners to reach more customers and generate more revenue. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction Market Analysis Representative ...

Analyst(s):   Guy Wood   |   Ilona Hansen   |   Laz Gonzalez   |   Sandhya Mahadevan
Research Jun 2024
... Access Research Already a Gartner client? MDR services provide customers with remotely delivered, human-led, turnkey, modern SOC functions, ultimately delivering threat disruption and containment. Security and risk management leaders should use this research to identify MDR services that meet their business-driven ...

Analyst(s):   Craig Lawson   |   Andrew Davies   |   Angel Berrios   |   Mitchell Schneider   |   Pete Shoard
Premium Research Aug 2024
... strategies. This case study highlights the need to combine product-led tactics with sales-led interactions to enhance business outcomes and attract customers. Case Overview Gartner Recommended Reading Gartner Recommended Reading Gartner Recommended Reading Gar (Optiona (Optiona Internal Only — This section ...

Analyst(s):   David Yockelson
Premium Research Feb 2024
... As digital buying becomes more common, chief sales officers are turning to digital sales rooms to increase seller-customer engagement that drives increased revenue. Use this Market Guide to learn about the current market for DSRs, the types of vendors involved and the market’s direction. Overview Strategic ...

Analyst(s):   Tom Cosgrove   |   Melissa Hilbert   |   Varun Agarwal
Research Sep 2024
... CMOs to prioritize and recalibrate channels and spend. This research helps CMOs adjust their channel strategies and budgets to work across the whole customer buying journey. Overview Data Insights Presentation Deck Gartner Recommended Reading Gartner Recommended Reading (Required Internal Only — This section ...

Analyst(s):   Suzanne Schwartz
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