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Research May 01 2023
... Explore how Nordic CIOs are investing in tech. Experts: Peter Skyttegaard, Tomas Nielsen As Nordic CIOs plan for 2023, common focus areas are growth, customer/user experience and effective use of data. The biggest challenges for CIOs, though, come from ensuring that business leaders understand the possibilities ...
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Research October 13 2023
... explores: The factors they used to validate the pivot decision The factors they regretted underleveraging The frequency with which they interacted with customers and experts pre- and postpivot Complete the form to get your free copy. ...
Research August 22 2018
... Gartner’s Product Management Maturity Model to Uplift Business Impact Mature product management functions are driven by an evidence-based approach, customer orientation and close alignment to the organization’s strategic priorities. Analyst: Lars Van Dam Technology general managers invest in product management ...
Research October 05 2022
... especially with software products. The benefits of agile delivery, such as flexibility and ability to change priorities, offer value to both providers and customers. Also the product team, together with many stakeholders, still require a longer-term view of future plans and strategic direction for the product. ...
Premium Research Feb 2020
... Access Insights Already a Gartner client? Managing APIs as products aligns APIs with business goals, such as enabling new channels and increasing customer satisfaction, but also brings governance overhead. Application leaders should create the role of API product manager to govern reusable APIs as part ...

Analyst(s):   Abhishek Singh   |   Mark O'Neill   |   Arun Batchu   |   Shameen Pillai   |   Anne Thomas
Research Nov 2019
... Right Time How to Strategically Engage When the Strategy Is Operational Excellence How to Strategically Engage When the Strategy Emphasizes a Better Customer Experience How to Strategically Engage When the Strategy Is Business Transformation Traversing the Three Strategic Contexts Gartner Recommended Reading ...

Analyst(s):   Janelle Hill
Research Dec 2017
... Artificial intelligence and machine learning offer the potential to reinvent business models, ecosystems and customer experiences but can't yet match the breadth of human intelligence. Enterprise architecture and technology innovation leaders who use open innovative approaches will make big gains. 主要观点 ...

Analyst(s):   Tracy Tsai   |   Mike Walker
Research Jul 2019
... on Persistent Pain Points That Can Be Attacked and Resolved Quickly Focus Relentlessly on Defining and Delivering Outcomes With Stakeholders and Customers Do Not Let IT Lose Focus in a Typical Cut-and-Forget Model Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Rick Holgate   |   Cathleen Blanton
Research Jul 2017
... as number of users, sites, and systems supported. This baseline can then be modified according to the changes anticipated at the systems level, in customer markets, or among vendors. The costs are aggregated into a single budget while retaining visibility into the cost to support individual product lines ...

Analyst(s):   CIO Research Team
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