... This themed wave of Maverick research identifies scenarios for, and the implications of, growing use of increasingly capable “digital humans” — digital representations of people. This growth is fueled by two technological innovations: generative AI and metaverse experiences. By Gartner Futures Lab. ...
Analyst(s): Marty Resnick | Lizzy Foo Kune | Frank Buytendijk | Daryl Plummer
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... End-user services operating models often fall short of enabling new ways of working and improving digital employee experience. I&O leaders responsible for end-user services must evolve to a digital workplace model to meet constantly increasing business demands and increase focus on user experience. ...
Analyst(s): Dan Wilson | Stuart Downes | Sunil Kumar
... This research provides an inside look at the 2024 digital performance of 70 retail bank Index brands by class, category and distribution model. Each grouping offers a different way of segmenting Digital IQ performance data that CMOs can use to better surface relevant insights. Index Performance Class ...
Analyst(s): Ross Cosner | Karan Saxena | Yash Rastogi
... become more agile and adaptable to compete amid disruptive technology and market forces. CIOs should adopt a digital life science platform approach to leverage legacy data, deliver new digital services, and create novel patient-centric user experiences and outcomes. Overview Introduction Description ...
Analyst(s): Animesh Gandhi | Rohan Sinha | Michael Shanler | Jeff Smith
... its digital transformation journey to enable new business models and provide better outcomes for a brighter digital future. With the use of Gartner research and analyst analysts, the client was able to better understand the business needs and focus on the right priorities for successful digital business ...
... Access Insights Already a Gartner client? The CRM digital commerce software market will grow at a five-year CAGR of 13.2% in U.S. dollars through 2024, driven by faster adoption of digital commerce in B2C and B2B organizations. Technology and service providers can use this document to understand the ...
... Access Insights Already a Gartner client? The digital commerce software market grew by 13.2% to reach $6.76 billion software revenue in 2019, led by leading organizations’ conscious efforts to leverage digital commerce as a way to transform their businesses by creating value through new and efficient ...
... Effective end-to-end management of product experiences is a critical but challenging requirement for digital commerce businesses. Digital commerce leaders can use this research to leverage product experience management in service of optimizing product content, growing revenue and improving CX. Overview ...
... Human transformation is driving digital transformation, starting with architecting for humans and inevitably becoming architecting of humans. Organizations need an ethical framework to address known and unknown vulnerabilities. (Maverick research exposes unconventional thinking and advice.) Specific ...
Analyst(s): Marty Resnick | Jamie Popkin | Mark Driver