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Premium Research Feb 2026
... R&D leaders are under immense pressure to deliver ROI on soaring GenAI investments, yet many struggle to realize measurable value for their functions. To unlock GenAI’s full potential, R&D leaders must shift to a new approach and manage GenAI not as a tool, but as a new type of employee. Insights at ...

Analyst(s):   Alex Curry   |   Ella Yan   |   Lauren Maiya   |   Atul Dighe   |   Shradha Sapra
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Premium Research Jan 2026
... Fifty-eight members responded to the GRB Membership Profile Survey - IT Spend and Strategy Benchmark, an annual IT spend and strategy benchmark for the large, complex organizations that comprise the Gartner Research Board membership. Overview Summary of Results Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Research Feb 2026
... Access Insights Already a Gartner client? CIOs responsible for smart cities must lead the shift to integrated, AI-driven, sovereign ecosystems. Super apps and agentic AI will redefine urban services, boost trust, and unlock scalable value for citizens and businesses in a transparent, resilient future. ...

Analyst(s):   Milly Xiang   |   Daniel Nieto   |   Bettina Tratz-Ryan
Research Feb 2026
... Access Insights Already a Gartner client? Modern digital workplaces rely on numerous interconnected devices and applications, making them too complex for traditional, manual IT operations. Heads of I&O must adopt SRE principles — balancing risk and speed, eliminating toil, and treating operations as ...

Analyst(s):   Stuart Downes
... of the world’s leading technology products and companies. Connect with Rupal on LinkedIn. *Gartner Digital Markets 2021 COVID-19 Impact on Business Strategy Results presented are based on a Gartner Digital Markets study conducted to understand the current practices around demand, buying practices and investment ...
... proposition, however, when webbed across marketing, sales, and customer success messaging, reinforces the importance and ROI of your product. Gartner Digital Markets’ research shows that nearly four out of 10 (39%) software buyers selected a vendor for their most recent purchase due to its value proposition ...
... with a great responsibility to protect that data from misuse. Data privacy has become an important differentiator for buyers. In a recent Gartner Digital Markets survey[*], 84% of businesses said data privacy is the most valuable factor for them when buying software. Marketers and sales representatives ...
... a happy sales team and even happier prospects. Digital Marketing Services Find out how to optimize your landing pages and lead gen forms for high conversion rates. Natalie Boyd Natalie Boyd is a Manager on the Marketing Services team at Gartner Digital Markets. She leads a team of CRO Designers and helps ...
... Digitization: Tool Features Supply Chain Digital Initiatives Analysis Capture digital initiatives being considered Align goals to initiatives – e.g., customer experience Sequence supply chain digitization initiatives Cross Company Consensus on Digital Priorities Rank digital initiatives by value and risk Deploy ...
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