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... strategy, Business Process Outsourcing, Process Excellence, Finance transformation planning and governance. He can cover topics on the recent banking failures and Working Capital as well. - 5y: IFF Inc. Global Director Finance Transformation: develop Global Finance delivery model, insourcing Global SSC (200fte ...
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Research January 13 2020
... serve as a digital engine of growth for U.S.-based brands, as recent improvements to logistical and payment technology now allow for an increasing number of DTC brands to digitally engage with customers across geographic areas. Around the world, the largest e-commerce sites are now digital marketplaces ...
Announcement July 15 2026
... executives. Gartner analysts and attendees will explore how to become agents of change in their organizations and harness AI for successful digital transformation. Follow news and updates from the conferences on X and LinkedIn using #GartnerSYM, and on the Gartner Newsroom. Upcoming dates and locations ...
Research Sep 2019
... Digital commerce platforms facilitate digital business. They form the core of an ecosystem with many capabilities that must interoperate to deliver end-to-end digital commerce experiences. This research helps digital commerce application leaders understand common commerce platform capabilities. Key Challenges ...

Analyst(s):   Christina Klock   |   Mike Lowndes
Research Mar 2017
... Digital commerce sales on online marketplaces are steadily increasing, causing application leaders responsible for digital commerce technologies to consider new strategies to keep pace. Adding marketplace functionality to a commerce site can increase revenue and improve customer satisfaction. Key Challenges ...

Analyst(s):   Jason Daigler
Intelligence Report February 11 2019
... players. Leading retailers maximize digital touchpoints and revamp store experiences, while those without a clear strategy fall exponentially further behind. Retailers must cater to an omnichannel world by internalizing the customer-first mindset, and blending digital and physical commerce via tools like ...
Premium Research Jan 2020
... functionality of the digital commerce platform. Application leaders should create and evolve their digital commerce portfolios at the application and functional levels to support digital commerce at various maturity levels. Key Challenges Introduction Analysis Build Your Digital Commerce Portfolio Using ...

Analyst(s):   Penny Gillespie   |   Sandy Shen
Research December 16 2019
... consumer trust. As a result, brands are turning to a different source of conversion-based digital influence: the key opinion consumer, or KOC. Utilizing both e-commerce and social platforms, brands are crafting digital strategies to transform their regular customers into brand advocates and prioritizing ...
Research Oct 2017
... Application leaders managing digital commerce platforms are accountable for a complex application and integration ecosystem. This research note will help them improve stakeholder participation in commerce releases by building an agile business technology practice within the release management team. ...

Analyst(s):   Christina Klock
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