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Research Oct 2017
... virtualizing its server network across 25,000 branches and moving to a private cloud. Case Study Transforming Banking Across the Spectrum Hiring AI Talent Gartner Insights Abstract ...

Analyst(s):   Jan-Martin Lowendahl   |   Tomas Nielsen   |   Jennifer Mitchell   |   Andy Rowsell-Jones   |   Chris Howard
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Research May 2019
... Customer Service in Disjointed Channels Gap Analysis and Interdependencies Migration Plan Higher Priority Medium Priority Lower Priority Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Nadine LeBlanc   |   Olive Huang   |   Steve Blood   |   Drew Kraus   |   Jim Davies   |   Jim Robinson   |   Brian Manusama   |   Simon Harrison
Research Oct 2017
... time to market and formed a business partner team as a single point of contact with clients. Case Study Reshaping the IT Organization Showing Results Gartner Insights Abstract ...

Analyst(s):   Jennifer Mitchell   |   Tomas Nielsen   |   Jan-Martin Lowendahl   |   Chris Howard   |   Andy Rowsell-Jones
Research Oct 2017
... GSU higher education process and promote student success. Case Study A New Digital IT Executive for the Next Decade Building the Digital University Gartner Insights Abstract ...

Analyst(s):   Jan-Martin Lowendahl   |   Andy Rowsell-Jones   |   Jennifer Mitchell   |   Chris Howard   |   Tomas Nielsen
Research Oct 2017
... bimodal IT. To do so, Globo TV renovated the IT core to support Mode 2. Case Study Implementing Sustainable Agility A Three-step Journey to Bimodal IT Gartner Insights Abstract ...

Analyst(s):   Chris Howard   |   Jan-Martin Lowendahl   |   Jennifer Mitchell   |   Andy Rowsell-Jones   |   Tomas Nielsen
... to ensure they join the 20% that succeed. About the author Brian Burke is a Research Vice President at Gartner, covering enterprise architecture for the past 15 years. For the past three years, he has been leading research on the emerging gamification trend. As an analyst in enterprise architecture, ...
Research Oct 2017
... developing a platform for SMB businesses to sell services. Case Study Developing a Retail Ecosystem Business and IT Collaborating with the Help of NPS Gartner Insights Abstract ...

Analyst(s):   Chris Howard   |   Jennifer Mitchell   |   Tomas Nielsen   |   Andy Rowsell-Jones   |   Jan-Martin Lowendahl
Research Oct 2017
... designed to give POSCO a competitive edge. Case Study Establishing an Agile Foundation Collaborating with the Rest of the Business to Improve Outcomes Gartner Insights Abstract ...

Analyst(s):   Chris Howard   |   Jan-Martin Lowendahl   |   Tomas Nielsen   |   Jennifer Mitchell   |   Andy Rowsell-Jones
Research June 19 2020
... products is greater than ever. It is a part of everything that organizations do. Yet, for many, the ability to “think in data” is still difficult. Gartner’s annual predictions disclose the varied importance of data and analytics across an ever-widening range of business and IT initiatives. Complete the ...
Research July 19 2021
... Insurance CIOs must become the primary advisors within their enterprises on how digital strategy and innovation can generate quantifiable value. This research can help CIOs determine the impact that insurtechs have made on the insurance industry and how those trends will play out in the long term. Three ...
Premium Research Sep 2026
... compared to many competitors. This unique Gartner analysis compares OpenAI’s capabilities against primary competitors across 10 critical AI capability layers. Note 1: Gartner’s Evaluation of the AI Frontier Vendor Landscape Note 2: Gartner’s Vendor Coverage Gartner Insights Abstract ...

Analyst(s):   Jeremy D'Hoinne   |   Chirag Dekate   |   Mike Cisek   |   Cary Pillers   |   Daryl Plummer   |   Mark Wah   |   Arun Chandrasekaran   |   John Watts   |   Jim Hare   |   Pieter den Hamer   |   Frances Karamouzis   |   Neil MacDonald   |   Russ Hendy   |   Lauren Kornutick   |   Padraig Byrne   |   Naresh Singh   |   Rita Sallam   |   Fernando Pereiro   |   Chris Laske   |   Svetlana Sicular   |   Sumit Agarwal   |   Haritha Khandabattu   |   Roxane Edjlali   |   Meghan Hollis   |   Enrique Castera   |   Nitish Tyagi   |   Radu Miclaus   |   Tracy Tsai   |   Eric Goodness   |   Gary Olliffe   |   Ayca Moseley   |   Chandra Mukhyala   |   Tigran Egiazarov   |   Zane West   |   Mark Cooper   |   Ray Valdes   |   Whit Andrews   |   Jason Wong   |   Mark Driver   |   Annette Zimmermann   |   Alastair Woolcock   |   Luis Pinto   |   Aaron Rosenbaum   |   Soyeb Barot   |   Chris Howard   |   Robert Brown   |   Alfredo Ramirez IV   |   Gaurav Gupta
Premium Research Sep 2026
... lag behind the competition. This unique Gartner analysis compares Anthropic’s capabilities with primary competitors across 10 critical AI capability layers. Note 1: Gartner’s Evaluation of the AI Frontier Vendor Landscape Note 2: Gartner’s Vendor Coverage Gartner Insights Abstract ...

Analyst(s):   Aaron Rosenbaum   |   Frances Karamouzis   |   Chirag Dekate   |   Tigran Egiazarov   |   Jim Hare   |   John Watts   |   Daryl Plummer   |   Rithvik Kumar   |   Gaurav Gupta   |   Chandra Mukhyala   |   Arun Chandrasekaran   |   Meghan Hollis   |   Radu Miclaus   |   Ayca Moseley   |   Alfredo Ramirez IV   |   Nitish Tyagi   |   Annette Zimmermann   |   Jeremy D'Hoinne   |   Zane West   |   Mark Driver   |   Robert Brown   |   Alastair Woolcock   |   Jason Wong   |   Padraig Byrne   |   Chris Laske   |   Mike Cisek   |   Chris Howard   |   Fernando Pereiro   |   Rita Sallam   |   Naresh Singh   |   Lauren Kornutick   |   Ray Valdes   |   Svetlana Sicular   |   Gary Olliffe   |   Sumit Agarwal   |   Birgi Tamersoy   |   Luis Pinto   |   Mark Cooper   |   Pieter den Hamer   |   Cary Pillers   |   Haritha Khandabattu   |   Soyeb Barot   |   Tracy Tsai   |   Neil MacDonald   |   Enrique Castera   |   Whit Andrews   |   Mark Wah   |   Russ Hendy   |   Roxane Edjlali
Premium Research Sep 2026
... t extend to AI coding tools. This unique Gartner analysis compares Google’s capabilities with primary competitors across 10 critical AI capability layers. Note 1: Gartner’s Evaluation of the AI Frontier Vendor Landscape Note 2: Gartner’s Vendor Coverage Gartner Insights Abstract ...

Analyst(s):   Whit Andrews   |   Mark Driver   |   Mark Cooper   |   Soyeb Barot   |   Luis Pinto   |   John Watts   |   Meghan Hollis   |   Robert Brown   |   Chirag Dekate   |   Padraig Byrne   |   Pieter den Hamer   |   Haritha Khandabattu   |   Neil MacDonald   |   Chris Howard   |   Radu Miclaus   |   Rita Sallam   |   Cary Pillers   |   Frances Karamouzis   |   Jim Hare   |   Jeremy D'Hoinne   |   Tigran Egiazarov   |   Ray Valdes   |   Enrique Castera   |   Chris Laske   |   Fernando Pereiro   |   Aaron Rosenbaum   |   Ayca Moseley   |   Arun Chandrasekaran   |   Lauren Kornutick   |   Svetlana Sicular   |   Mike Cisek   |   Sumit Agarwal   |   Chandra Mukhyala   |   Roxane Edjlali   |   Jason Wong   |   Nitish Tyagi   |   Russ Hendy   |   Daryl Plummer   |   Birgi Tamersoy   |   Naresh Singh   |   Annette Zimmermann   |   Zane West   |   Alastair Woolcock   |   Tracy Tsai   |   Ed Anderson   |   Mark Wah   |   Gaurav Gupta   |   Gary Olliffe
Premium Research Sep 2026
... in AI models and coding tools. This unique Gartner analysis compares AWS’s capabilities with primary competitors across 10 critical AI capability layers. Note 1: Gartner’s Evaluation of the AI Frontier Vendor Landscape Note 2: Gartner’s Vendor Coverage Gartner Insights Abstract ...

Analyst(s):   Luis Pinto   |   Chirag Dekate   |   Chris Laske   |   Tigran Egiazarov   |   Haritha Khandabattu   |   Jason Wong   |   Robert Brown   |   Alfredo Ramirez IV   |   John Watts   |   Meghan Hollis   |   Aaron Rosenbaum   |   Russ Hendy   |   Svetlana Sicular   |   Jim Hare   |   Mark Cooper   |   Padraig Byrne   |   Ayca Moseley   |   Naresh Singh   |   Alastair Woolcock   |   Mark Driver   |   Ray Valdes   |   Radu Miclaus   |   Zane West   |   Frances Karamouzis   |   Cary Pillers   |   Annette Zimmermann   |   Matt Dooley   |   Eric Goodness   |   Nitish Tyagi   |   Enrique Castera   |   Whit Andrews   |   Rita Sallam   |   Jeremy D'Hoinne   |   Chris Howard   |   Fernando Pereiro   |   Mark Wah   |   Neil MacDonald   |   Tracy Tsai   |   Gary Olliffe   |   Sumit Agarwal   |   Chandra Mukhyala   |   Roxane Edjlali   |   Birgi Tamersoy   |   Daryl Plummer   |   Soyeb Barot   |   Mike Cisek   |   Pieter den Hamer   |   Arun Chandrasekaran   |   Gaurav Gupta   |   Lauren Kornutick
Blog Post October 06 2023
... October 06, 2023 Back in January, I blogged about a new concept Gartner was researching called the antifragile supply chain. In that blog, I raised several questions to which we would try to get answers. Now the initial phase of the research is complete, and the results are in. So what did we discover — ...
Video April 11 2022
... against these pitfalls — and paved the way to reconfigure the brand’s image for the next generation. Direct to your Inbox Sign up to receive our latest research highlights, expert blogs and news about upcoming events. ...
Research February 13 2026
... Privacy’s Growing Role in ESG: What Companies Disclose Now and Next Steps Benchmark your organization’s privacy efforts in ESG. Privacy is climbing on the corporate agenda. Executives report that data protection and privacy is one of the top 3 ESG challenges that companies face. The finding suggests t ...
Blog Post March 13 2015
... worked with him for many years, both as our Chairman here at SCM World and in my past lives at Gartner/AMR Research and Oracle. Last week in a seminar at Harvard Business School, Dr Lee shared his latest research on responsible sourcing with a group of professors and PhD students. The bottom line of this ...
Video September 13 2023
... How BNY Mellon Became a Data-Driven Organization Our research shows that as of next year, more than 50% of data and analytics (D&A) strategies will fail to achieve wide-scale adoption, not because of lack of architectures or skill sets, but because organizations will fail to implement the necessary internal ...
... Buyers Experience Regret Get more research-based insights on how to attract and retain the right customers. Methodology Gartner Digital Markets’ 2024 Tech Trends Survey was designed to understand the timeline, organizational challenges, adoption and budget, vendor research behaviors, ROI expectations, satisfaction ...
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