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Premium Research Sep 2025
... Analyst relations is often at the center of significant insights critical to the business. By proactively contextualizing these critical market insights and guiding stakeholders to action, AR fosters cross-functional alignment as the indispensable connective tissue within organizations. More Detail Ga ...

Analyst(s):   Kip Martin   |   Melissa Lane   |   McKenzie Smith
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... Client Story Transforming PSECU's HR Model and Strategy Learn how Sandra Holzgen, Chief Human Resources Officer, leveraged Gartner insights and Executive Partnership to transform the HR Strategy and build a world-class HR model at PSECU. Mission-critical priority Sandra Holzgen needed to introduce and i ...
Conference Highlight May 20 2021
... trusted data sharing right. Key Takeaways 1. Adopt Gartner’s “Must Share Data Unless Model”: “Change that ‘don’t share data’ mantra to a mindset where you are going to ‘share data unless’ there is a good reason you shouldn’t.” 2. Create a Data Sharing Mindset: “Foster a data sharing culture, not ...
Research Jun 2017
... Already a Gartner client? Transforming CSPs into successful digital businesses requires fundamental change. CSP CIOs can learn from Orange Business Services how it drives digital business via strong collaboration with HR leaders, reshaping the workforce and workplace, and enabling culture change. Key Challenges ...

Analyst(s):   Lily Mok   |   Mentor Cana   |   Helen Poitevin
Research May 09 2023
... AI. Further, 64% plan to deploy new AI projects within the next two years. These technologies can enhance the value proposition of all products and services and also enable the creation of new ones. Product managers looking to benefit from the opportunities provided by AI techonogy should be aware of what ...
Article August 28 2026
... be summarized with slide briefs, D&A capability maps, customer maps or value chain diagrams to demonstrate how work is interconnected and relies on shared capabilities. Implementing feedback loops for continuous improvement and flexibility As execution always involves uncertainty, it’s important to incorporate ...
Research August 04 2026
... must evolve how they operate, deliver services, and manage risk. This Gartner report outlines 12 strategic insights that will shape the future of the legal department and the role of General Counsel. The report explores how legal leaders can adapt to changing service demands, modernize operating models, ...
... Gartner Expert Sr Director Analyst Brian Petty is a Sr Director Analyst in the Sales & Customer Service Practice, specializing in Sales Performance Management, Sales Compensation Design, and Sales Talent Management. He advises CSOs and Sales Operations leaders on incentive plan design, quota and goal-setting ...
... Incident Management rapid response team for a SaaS company, training teams on long term service management techniques. He influenced peer and executive management in Product, Engineering, QA, Professional Services, Sales and Hosting organizations in product design, delivery, and overall system improvement ...
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