... Gartner client? By 2018, 30% of our interactions with technology will be through "conversations" with smart machines. Product leaders at technology and service providers need to invest now to improve currently limited voice interfaces. Introduction Market Trend By 2018, 30% of Our Interactions With Technology ...
Analyst(s): Werner Goertz | Meike Escherich
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Access Insights Already a Gartner client? Innovative technologies disrupt CSPs’ traditional business models, but also offer opportunities for new forms of value creation. CIOs need to develop a coherent business and technical understanding of these emerging technologies to adapt for differentiating va ...
... Access Insights Already a Gartner client? Competitive co-creation is an agile process that enables transformation of an RFS into a binding vendor contract delivered with lower risk. SPVM leaders should master Gartner BuySmart™, dynamic sourcing principles and the 90-Day Deal Workbook to deliver busine ...
Analyst(s): Katja Ruud | Andrew Miljanovski | Stephanie Stoudt-Hansen | Gunjan Gupta | Alessio Meloni | Claudio Da Rold | Yanni Karalis | Ulrik Stihoej
... Cloud ERP investments are accelerating as organizations transition from legacy on-premises solutions. 48% of finance leaders shared with Gartner that they purchased a new ERP application in 2023 – 2024, with an additional 35% planning to do so in 2025. The combination of cloud ERP and rapidly evolving ...
... automation of document-centered workflows. High growth of over 16% has attracted many new providers, resulting in a saturated market. Technology and service providers must strategize to differentiate in order to cut through the clutter. Overview Analysis Product or Portfolio Overview How Cortical.io Competes ...
...
How Gartner helped
The client used:
• Gartner Magic Quadrant and Advisory Services to
evaluate the existing technology stack, identify new
solutions to meet requirements and select vendors
for initial evaluation, optimizing the overall marketing
spend
Outcome With support from Gartner for ...
... transformation Customer Service & Support Conference Realize AI ROI, balance human-AI workforces and lead AI-first support with knowledge management that drives growth — plus key topics including customer experience, omnichannel strategy, contact center optimization and service innovation. Sample Topics ...
... Officer Company: Ventia Industry: Infrastructure Services Employees: 35,000 Creating a High-Quality Developer Experience at Hargreaves Lansdown Matt Bonetti Head of Digital Colleague Experience Company: Hargreaves Lansdown Industry: Financial Services Employees: >2,000 Building Better Use Cases to Improve ...
... engaging employees: Delivered agile and product training for approximately 30% of the impacted workforce; developed a library of training materials to share product and agile education for the remaining employees in 2024 Launched a utilization management product team that has optimized velocity averaging ...