ABN AMRO, a prominent bank in the Netherlands, faced challenges in streamlining process automation and implementing its effective governance model accordingly. The bank sought Gartner’s expertise to navigate these complexities and leverage Gartner's extensive resources and network.
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Client Story
ABN AMRO Enhances Process Automation Governance with Gartner's Expertise
Mission-critical priority
As the Director of Process Automation, Erik Beverlo aimed to accelerate process automation and digitalization within ABN AMRO. The goal was to implement a hybrid governance model and advanced BPM ecosystem to enhance control over processes and achieve significant financial impact.
How Gartner helped
Gartner provided invaluable insights and expert guidance through one-on-one analyst interactions, enabling the client to shape their vision and strategy. ABN AMRO benefited from Gartner’s extensive research materials and industry insights, which were shared with their team to foster knowledge and innovation.
Business impact
With Gartner's support, Erik Beverlo achieved significant improvements for the bank and its department, including:
Accelerating project delivery, enhancing service delivery, and improving the overall perception of the IT department within the company.
Advancing the department's maturity level, allowing it to contribute more strategically to the company's goals.
- Leveraging Gartner's guidance to navigate the complexities of digital transformation, resulting in a more agile and responsive IT function that delivers tangible value to stakeholders.
Discover more about the Case Study: Hybrid Governance Model and Advanced BPM Ecosystem to Scale Process Automation.
Industry
Banking, Financial Services & Insurance
Client Contact
Erik Beverlo, Director Process Automation & Digitalization, ABN AMRO
Employees
22,000+
