Client Story

Zentiva Elevates Cybersecurity and Data Excellence with Gartner

Zentiva, a Europe-based pharmaceutical company headquartered in Prague, faced increasing pressure to modernize IT capabilities, strengthen cybersecurity, and enable data-driven transformation. Operating in a complex, regulated environment with evolving market dynamics, Zentiva partnered with Gartner to gain strategic clarity, optimize investments, and accelerate key initiatives across cybersecurity, data, and cloud transformation.

Mission-critical priority

Josef Matousek, Group CIO at Zentiva, led multiple transformation initiatives aimed at strengthening the organization’s technology foundation while supporting business growth. A key priority was building a robust cybersecurity roadmap to address rising risk levels, alongside establishing a strong data organization to enable better decision-making and long-term value creation.

Zentiva also faced challenges in prioritizing initiatives across limited resources, balancing cost pressures, and navigating emerging technologies like AI without falling into hype-driven investments. Gartner’s expertise was critical in helping Zentiva validate priorities, align strategy with business needs, and ensure a pragmatic, value-focused approach to transformation.

How Gartner helped

Gartner supported Zentiva across several strategic initiatives by providing trusted advisory, actionable insights, and proven frameworks. Gartner played a key role in shaping Zentiva’s cybersecurity roadmap, helping reduce risk through structured planning and continuous improvement.

In parallel, Gartner guided Zentiva’s data transformation efforts, supporting the design of a scalable data organization and roadmap. The team leveraged tools such as Magic Quadrant to inform vendor selection and strengthen RFP processes, as well as benchmarking tools to assess IT cost efficiency against industry peers.

For AI, Gartner provided a pragmatic perspective—helping Zentiva avoid hype, prioritize high-value use cases, and build a structured, phased strategy aligned with business impact. Ongoing engagement with Gartner analysts and executive partners enabled Zentiva to refine strategies, validate decisions, and gain stakeholder buy-in with an independent, trusted point of view.

Business impact

By leveraging Gartner’s support, Zentiva was able to:

  • Strengthen cybersecurity posture, significantly improving risk levels through a structured roadmap

  • Advance data and IT transformation with clearer prioritization and more efficient resource allocation

  • Improve strategic decision-making through benchmarking, vendor guidance, and trusted advisory support

Industry

Industry

Healthcare, Life Sciences & Pharmaceuticals​


Employees

Employees

> 5,000

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