Gartner Research

Tell an IT Value Story That Matters to Business Leadership

Build credibility and trust with business stakeholders

Analyst(s): Robert Naegle, Chris Ganly

Many CIOs struggle to communicate the business value of IT to executive leadership, using tactical measures and metrics that do not convey business value.

This research will help CIOs craft a value message and supporting metrics as a narrative that shows how IT impacts critical business outcomes.

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