Gartner Research

Improve Software Quality by Building Digital Immunity

Three steps for software engineers to build digital immunity

Analyst: Joachim Herschmann

Traditional, testing-focused software quality approaches have failed to deliver innovation and respond quickly to defects. Gartner predicts that by 2025, organizations that invest in building digital immunity will increase customer satisfaction by decreasing downtime by 80%. 

This research shows that for organizations to improve software quality, software engineering leaders must take three steps to move beyond traditional approaches and build digital immunity.

Download the research to learn how to:

  • Create a vision for digital immunity by optimizing customer delivery teams
  • Build digital immunity by adopting the five key practices that customer impacts
  • Replace inefficient testing practices by eliminating waste and investing in autonomous testing

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