Gartner Research

Lean Six Sigma Is a Useful Tool in the Process Improvement Toolbox — But Don't Let It Become Your Only Hammer

Published: 18 March 2014

ID: G00258987

Analyst(s): Rob Dunie


Lean Six Sigma is ideal for projects targeted at reducing waste, cycle times or process variance, or at increasing product or service quality. Business outcome owners, business process directors and senior IT managers should include LSS in their toolbox of business process improvement methodologies.

Table Of Contents
  • Key Challenges



  • Understand the Fundamental Concepts of LSS
  • Know the Strengths of LSS
  • Understand the Potential Pitfalls of Using LSS
  • Use LSS and BPM Together to Achieve the Optimal Outcomes for Your Business
    • LSS Can Extend the Power of the Methodology Toolbox
  • Balance Innovation With Process Excellence

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