Gartner Research

Create a Digital Workplace to Respond to Critical Changes in the Workforce

Published: 25 April 2014

ID: G00263920

Analyst(s): Matthew Cain , Mike Gotta


IT leaders have a significant opportunity to contribute to the business by thoughtfully embracing elements of the consumerization trend. The end result is a more flexible work environment that better accommodates a rapidly changing workplace.

Table Of Contents


  • Introduction
  • Benefits to the Business
  • A Focus on Consumerization
  • Digital Workplace Portfolio and Activities
    • Digital Workplace Concepts Foster New Thinking
    • The Importance of User Experience Design
  • The Digital Workplace and the Social Sciences
  • Barriers to the Digital Workplace
  • Digital Workplace First Steps
  • Benefits for IT Leaders
  • Conclusion

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