AI Agents: What CIOs Need to Know Now

• The current state of AI agent adoption and key use cases

• Lessons from early AI agent implementations

• How AI agents are reshaping CIO priorities and the IT function

• What it takes to prepare your organization and technology stack for AI agents

AI agents represent an evolution in enterprise AI, moving beyond automation to systems that can plan, reason and execute complex tasks. As this shift accelerates, CIOs must reassess how technology, operations and the business interact.

This session reviews the current state of AI agent adoption, key lessons from early deployments and the implications for CIO strategy. Gartner experts outline how CIOs can prepare an agent‑ready IT stack, support increased automation in IT operations, enable new self‑service models for the business, and address emerging governance and security considerations as agentic AI expands across the enterprise.

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