Published: 26 December 2018
APM capabilities have expanded considerably over the last three years, but the percentage of applications monitored in an enterprise has not. To support digital business transformation, I&O leaders must broaden APM tool coverage to focus on business insight, customer experience and service health.
Included in Full Research
- Isolate the Causes of Problems That Impact Customer Experience
- Connect Performance Metrics With Business Results
- Provide Real-time Insight Into the Flow of Business Processes and Customer Journeys
- Expand the Scope of APM Practices