Published: 09 January 2024
GenAI is poised to have a profound impact on how work gets done. The implications are beginning to play out, and these predictions point the way toward a more productive digital employee experience. Not all consequences are positive, and oversight is needed.
We are entering a new era of computing — the age of everyday AI — with generative AI (GenAI) at the forefront. Competitive differentiation of enterprises — positive and negative — will happen faster than most organizations expect.
Effective use of AI — like any other technology — will require new skills. Employees more skilled at deriving value from AI are more likely to be high performers, compared with those lacking AI skills.
Like any other shift in computing eras (e.g., the shift to the internet age or to the cloud and SaaS era), there will be a steep learning
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Analysts:
Matt Cain, Stephen White, Nicole Greene, Christopher Trueman, Anushree Verma, Suzanne Schwartz
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