Published: 17 January 2024
Business trends, such as partnerships, sustainability and AI literacy, are poised to impact universities worldwide in 2024. Higher education CIOs should integrate our trend analysis into IT strategic planning to enable universities to compete and thrive.
The 2024 CIO and Technology Executive Survey shows that digital technology investments are less likely to meet expectations when the IT function and business teams lack alignment. Success in the delivery of value comes from shared accountability for outcomes.
Universities rely on technology for the delivery of teaching, learning and research. As universities adapt their business and operating models, they should strategically leverage technology to help target resources toward areas of maximum impact.
Universities are expanding technology-related work into business areas beyond the traditional IT function. Failure to embrace this trend will lead to CIOs being marginalized and to the degradation
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Analysts:
Paul Riley, Grace Farrell, Tony Sheehan, Robert Yanckello, Marlena Brown, Saher Mahmood
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