Gartner Insights Abstract

How CHROs Are Planning and Managing Technology in 2024

Published: 21 February 2024

Summary

CHROs face a balancing act in 2024. While most organizations continue to navigate a talent shortage, challenging economic conditions and change fatigue are limiting their budgets for investment. CHROs should use this research to understand what 349 peer organizations are planning in 2024.

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Overview

Key Findings
  • CHROs responding to the 2023 Gartner HR Technology Priorities Survey cited “ensuring employee, manager and HR adoption of HR technology” as their top hurdle for the second year in a row. “Changing mindsets to embrace new HR technologies” and “justifying and securing the investment” followed as the second and third top hurdles, respectively.

  • CHROs and other senior HR leaders are less bullish about migrating their applications to the cloud than they were a year ago — with 8% more of the sample indicating an intent to be predominantly on-premises in 2025 than in the 2022 edition of our survey.

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