Gartner Insights Abstract

Innovation Insight: AI Agents

Published: 03 April 2024

Summary

Application leaders must closely monitor the evolution of AI agents, a groundbreaking technology set to autonomously execute complex actions across a multitude of industries. AI agents will offer transformative opportunities while also raising significant security and ethical concerns.

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Overview

Key Findings
  • AI agents are being developed that will work autonomously, semiautonomouslyand as a collective in multiagent systems. These agents will work in a wide variety of use cases, from machine customers to Internet of Things (IoT) systems in manufacturing and agriculture.

  • Foundational AI models, such as large language models (LLMs) and large action models (LAMs), will increasingly extend the capabilities of AI agents to achieve complex sets of actions and facilitate communication with users.

  • However, AI agents also bring significant security and ethical concerns. They will often need access to nonpublic information to accomplish their goals and will be

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